Store Policies
Shipping, returns, payment and privacy — in plain words.
Shipping policy
- Orders are dispatched within 24 hours of confirmation and usually arrive within 5 days.
- The delivery charge depends on the product and your area, and is always shown before you confirm the order.
- Some products require the delivery charge to be paid online at checkout; the product amount stays cash on delivery.
Return & refund policy
- You can return an item within 7 days of delivery if it is damaged, defective or not as described.
- The product must be unused and in its original packaging with all accessories.
- Once we receive and check the item, the refund is issued to the same method you paid with.
Payment policy
- Cash on delivery is available everywhere we deliver.
- Online payment (bKash / Nagad / Rocket) is used for prepaid delivery charges and is processed securely.
- We never ask for your PIN or OTP — nobody from this store will call you for it.
Privacy policy
- We collect only your name, mobile number and address so we can deliver your order.
- Your details are shared with the courier for delivery and are never sold to anyone.
- You can ask us to delete your details at any time.